Using our state-of-the-art digital printers, and over 20 years of experience in food packaging, we are passionate about keeping your coffee fresh and enticing.
Information
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BeanPak values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions.
BeanPak recognises that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. However, we do share your information with third parties under certain circumstances as detailed below.
This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, please contact customer service via email: info@beanpak.com.au
If our information practices change in the future, we will let you know by posting the policy changes on our website or by communicating significant changes directly with you.
We collect information (such as your name, email address, mailing address, phone number) that you provide when you place an order, save your information with us or participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases with us. All the information we collect is for our use ONLY and never sold or rented to a third-party without your knowledge.
When you make an online purchase from BeanPak, we use your information to process your order. We will also send you emails to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. In addition, you will be automatically signed up to receive email updates about our products, services, contests, and promotions.
To access your information online, simply click the MY ACCOUNT link to sign in, and then choose the appropriate section to review, edit, or delete your personal information.
If at any time you would like us to remove you from our email or postal mailing lists or if you do not want us to use your information to enhance your shopping experience, feel free to contact BeanPak customer service via email at info@beanpak.com.au. Please be sure to include your email address and full name.
If you prefer not to receive information from us, either through email, postal mail or by phone, please let us know by sending us an email at info@beanpak.com.au.
Please note that such requests may take up to six to eight weeks to become effective. In addition, if you ask us to remove your name and address from our email or postal mailing lists, we will maintain your name in a “do not mail” file to ensure that we can honour your request.
Please also note that when you make a purchase, we will send you an email to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.
We will never knowingly request personally identifiable information from anyone under the age of 18 without prior verifiable parental consent.
If we become aware that a subscriber is under the age of 18 and has signed up without prior verifiable parental consent, we will remove his or her personally identifiable information from our servers.
Our product pages may contain links to other third-party sites not operated by ourselves. We strongly recommend if you click on a third-party link that you review the individual privacy policy on every site you visit.
BeanPak advises we assume no responsibility for the content, privacy policies or practices of any third-party site or service.
We may use third-party providers to analyse the performance of our site and our services. These services may include Google Analytics. Google Analytics is a web analytics service offered by Google that allows us to track and monitor the use of our service. This data is shared with other Google services and data collected to personalise the ads of its own advertising network. For more information about the practices and services of Google please visit read their privacy and terms policies. http://www.google.com/intl/en/policies/privacy/
BeanPak may use remarketing services provided by Facebook Inc to optimise and serve ads based on your past interactions to our services. For more information on the privacy practices of Facebook please visit https://www.facebook.com/privacy/explanation
We use cookies in order to improve your shopping experience. When you visit BeanPak, your cookie helps us keep track of your order as you shop at our site.
If you saved your information with or order from us, we also use cookies to monitor and maintain information about your use of our site. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our Web site in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, our products, services, contests, and promotions.
You can refuse cookies by turning them off in your browser. If you turn off cookies, we will not be able to track your order or enable you to make a purchase from our site. Nor will we be able to recognise you as a signed-up user to allow you access to your account information.
BeanPak uses third party services for payment processing. We will not store or collect your payment card details. Any information regarding confidential payment details are provided directly to our third-party payment processors whose use of your information is governed by their privacy policy.
These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. To view the privacy policy for our payment processor please visit the Stripe website; https://stripe.com/privacy
Please feel free to contact us if you require further information or clarification on any statements above. info@beanpak.com.au
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